Privacy Policy

1. Introduction

LettrTube Inc. (“LettrTube”, “we”, “us”, or “our”) respects your privacy and is committed to protecting personal data handled through our products and services.

This Privacy Policy explains how we collect, use, share, and protect information when you access or use our website and related services available at https://www.lettrtube.com (collectively, the “Services”).

This Policy applies to information collected:

• On the Services;
• Through email, forms, support interactions, and other communications connected to the Services;
• Through integrations, advertising, and analytics that reference this Policy.

This Policy does not apply to:

• Data collected offline or through services not operated by LettrTube;
• Third-party websites, services, or applications that may link to or be accessible from our Services.

By using the Services, you agree to this Privacy Policy. If you do not agree, do not use the Services.

2. Children Under 16

The Services are not intended for children under 16. We do not knowingly collect personal data from children under 16. If you believe a child under 16 has provided personal data to us, please contact us at privacy@lettrtube.com, and we will take appropriate steps to delete it.

3. Information We Collect

We collect information in three main ways: (a) information you provide, (b) information collected automatically, and (c) information from third parties.

3.1 Information you provide

Depending on how you use the Services, you may provide:

• Account information (name, email, username, password, profile details);
• Billing and purchase information (billing address and payment-related details handled by our payment provider);
• Customer support content (messages, attachments, and contact details);
• User-generated content (posts, comments, media, newsletter content, surveys, poll responses);
• Communications preferences (email settings, notification choices).

3.2 Information collected automatically

We may collect technical and usage data such as:

• IP address, approximate location, device identifiers;
• Browser type, operating system, language settings;
• Log files, pages viewed, clicks, timestamps, and referrer/exit pages;
• Performance and error data.

3.3 Cookies and similar technologies

We use cookies and similar technologies to:

• Keep you logged in and maintain session security;
• Remember preferences;
• Prevent fraud and abusive behavior;
• Understand usage and improve features.

You can control cookies through your browser settings. Disabling cookies may affect functionality.

4. How We Use Information

We use personal data to:

• Provide, operate, and improve the Services;
• Create and manage accounts;
• Process purchases, subscriptions, and payments;
• Provide customer support and respond to requests;
• Send administrative messages (security alerts, policy updates, account notices);
• Send marketing messages (where permitted), with opt-out options;
• Prevent fraud, abuse, and security incidents;
• Comply with legal obligations and enforce our Terms.

5. Legal Bases for Processing (where applicable)

Depending on your location, we process personal data based on:

• Contract necessity (to provide the Services);
• Legitimate interests (security, fraud prevention, analytics, improvement);
• Consent (certain marketing communications and some cookie categories);
• Legal obligations (compliance, disputes, law enforcement requests).

6. How We Share Information

We do not sell personal data. We may share information with:

6.1 Service providers and subprocessors

We use vendors for hosting, analytics, email delivery, customer support, security, and payments. These vendors process data only to provide services to us and under contractual protections.

6.2 Business transfers

If LettrTube is involved in a merger, acquisition, restructuring, or sale of assets, information may be transferred as part of that transaction.

6.3 Legal and safety

We may disclose information if we believe it is necessary to:

• Comply with law, regulation, or legal process;
• Protect the rights, property, and safety of LettrTube, our users, or the public;
• Investigate and prevent fraud, abuse, and security threats.

7. Email Preferences and Opt-Out

You can opt out of marketing emails at any time using the unsubscribe link in the message or by updating your notification settings (where available). You may still receive transactional or administrative emails.

8. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

• Access your personal data;
• Correct inaccurate data;
• Delete personal data (subject to legal exceptions);
• Object to or restrict certain processing;
• Request portability of your data;
• Withdraw consent (where processing is based on consent).

To exercise these rights, contact privacy@lettrtube.com. We may need to verify your identity.

9. Do Not Track

Some browsers offer “Do Not Track” signals. The Services may not respond to those signals consistently due to lack of an industry standard.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

You are responsible for keeping your password confidential and using secure devices.

11. Data Retention

We retain personal data as long as necessary to:

• Provide the Services;
• Maintain business records;
• Comply with legal obligations;
• Resolve disputes and enforce agreements.

Retention periods vary depending on data type and legal requirements.

12. International Transfers

If you access the Services from outside the United States, your information may be transferred to and processed in the United States or other countries where our providers operate. We take steps intended to ensure appropriate safeguards for such transfers where required.

13. Subprocessors

LettrTube may use subprocessors for infrastructure, monitoring, email delivery, analytics, payments, fraud prevention, and support. A current list may be published on this page or provided upon request via privacy@lettrtube.com.

14. Changes to This Privacy Policy

We may update this Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Material changes may be notified through the Services or by email.

15. Contact

If you have questions or requests regarding privacy, contact: